Tag Archives: user experience

You Use is Not Fair – Copyright Myths and Avoiding Issues

You may think you understand copyright law enough because you have never gotten a cease and desist letter, but beware the pitfalls of your fair use misconceptions.  Copyrights, like all intellectual property, are protected to further the good of society.  … Continue reading

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Drop Your Social Media Policy Today – Write Something More Positive

Social Media policies, just say no!  That has been a recurring theme in these parts.  There are very real concerns and risks with employees engaging on social media when they talk about the company they work for.  I do not … Continue reading

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Are Privacy Advocates the Don Quixotes of the Digital Age?

Your personal information is under a privacy assault every day, from yourself.  I have long-held that most people would give up a treasure trove of information if they got something valuable in return.  The key is what is that value.  … Continue reading

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Mobile and Social Engagement – Using Games to Reach Users

One of the new frontiers for customer engagement on both mobile and social is the increasing ramification of the user interface.  Making it seem more like a game, and the elements of that user experience more fun-seeming.  I am not … Continue reading

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Looking Past Your Nose – Social Media Risk Management Education

If you are worried about managing the risk in social media, one of the ways to learn about how to do that is to look at how others are doing it.  You might be in an industry that is used … Continue reading

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Put Privacy Truly First – Design It In From The Beginning, or Else!

If you are fearful about the pitfalls that privacy missteps can bring to your brand, you need to start at the beginning and bake it in to everything you do.  The more time you spend up front designing privacy into … Continue reading

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Old Laws, New Space – Social Only Makes It Easier to Screw Up

Some of the most popular postings in social are things that are confrontational or controversial.  The problem with those things is that someone will always be mad and someone will always find themselves at the wrong end of it.  Sometimes … Continue reading

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